Answer the following in 3 seconds .
What do you think of Prashant and Jack from the following statements ?
Prashant : Intelligent, smart, industrious, critical, stubborn , envious
Jack : Envious, stubborn, critical, industrious, smart, intelligent
If you are true to yourself , then like most of us, you have viewed Prashant more favourably than Jack. But if you have taken more than 3 seconds to answer this, then you would have noticed that the adjectives are exactly the same ! But still 90% of us have concluded that Prashant is a better candidate !
Dear readers, our mind is a very very complex thing.
Here , many things have come into play in the 3 seconds. One is called the "Halo Effect" and the other is called the "Recency effect" . The sequencing of the adjectives have proved to be vital.
Our mind has believed and visualized the personality of the person after reading the first three adjective. The "recency" of the words have cast a shadow on our mind and the Prashant got away with the "halo" created around him.
This is a very subtle thing and in the office environment, this can make or break a person.
As leaders , we should be aware of this and when we are judging any employee, we should ask ourselves, am I being directed by the mind to believe what I am hearing ? Am I hearing the correct thing ? Am I being fair ?
A professor realized that when she is correcting the examination papers, she tends to give marks which are homogenous. That is, if the first answer is very well written and the student got high marks, even if the second answer was not so great, the professor's mind said "How can he make such a mistake ? I am sure he was distracted ...". So, the marks got influenced.
Then she changed her method. She corrected the first answers of all the students and then the second answer of all the students and so on ... Though the correction took more time, she was satisfied that she had judged the students fairly without any bias.
I will end this post with another question.
Please answer this in 2 seconds .
A bat and ball costs Rs 1.10
The bat costs one Rupee more than the ball.
How much does the ball cost ?
Sorry, it is the wrong answer.
It is simple maths. If the bat costs one Rupee more than the ball and the ball costs 10 paisa, then the total cost will be Rs 1.20 !
The correct answer is 5 paisa !
The point I want to make is that, the number 10 came intuitively to us and it was wrong !
Leaders, let us be humble. Sometimes what comes instinctively to our mind is not correct. We have to take our minds in control and think rather than jumping to conclusions. These are the situations where we should try not to be guided too much by our intuition , rather we should try to be more rational.
Now that the performance appraisal season is soon approaching, can we look at these little things which matter, take our minds and intuition in control , try to be rational before judging anyone ?
Remember, for you it might be a small mistake (if you realize it later), but for the person on the other side of the table, it means a lot.
It is his future, his self pride, his self confidence.
Take care .
Be Fair !